At PEAKMETER, we believe reliable after-sales support is as important as product quality. We are committed to providing professional, efficient and worry-free service to ensure your measurement instruments perform safely and accurately throughout their lifecycle.
All PEAKMETER products come with a 12-month standard warranty starting from the shipment date.
The warranty covers only original hardware and built-in software failures of the product itself. Free repair and replacement of defective parts are provided within the warranty period.
Exclusions: We do not provide free maintenance services for man-made damage, including improper operation, accidental drop/collision, water ingress, overvoltage burnout, unauthorized disassembly, self-modification, battery aging loss and other artificially caused faults.
Professional Technical Support
Our experienced technical team provides prompt troubleshooting, operation guidance, and application advice via email and online service.
Efficient Repair & Maintenance
Standardized repair process, professional calibration and testing ensure instruments return to factory performance. We prioritize fast turnaround to minimize your downtime.
Complete Documentation & Training
We provide official user manuals, product certificates and technical documents. We also support product training for distributors and end users.
Flexible ODM/OEM Support
Long-term after-sales coordination for customized projects, including mold maintenance, component supply and version upgrades.
For warranty claims, repair inquiries or technical support, please contact our official service team with your model number, purchase date and problem description. We will respond promptly and provide the most effective solution.
PEAKMETER – Your Trusted Partner for Measurement and Service.
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